1 Stop Solution - Beaconsfield

Christopher L.

Did a very poor job of replacing the screen on my iPad so that the button on the front no longer worked. Then said it wasn’t their fault! Do not trust these guys.

Additionally, spent days on the phone talking to the manager before and again after posting this review - the only result was that they would reduce the fee to fix the issue by £5!

Anna W.

Do I appreciate the business owner's response to my previous review. However, I would like to clarify my experience further.

When I collected the item, I only checked the part that was initially not working. I did not spend time reviewing other parts, as they were not the issue. I understand you believed I confirmed everything was working, but this was not the case. It is very frustrating not to be believed, especially when the item was not used and showed no signs of damage.

During the repair process, it seems the home button got trapped underneath the screen, causing the issue. While it was working, it was much lower than before, and when used, it sank even lower. I feel that more time should have been spent reviewing the issue, possibly getting a second opinion. Instead, I was left with a statement that it was working.

Overall, I found the experience very unprofessional and disappointing. The discount offered was not sufficient, especially for a part that was broken while you had the item. I would encourage everyone to use a different service provider. Do not trust!

Colin M.

They replaced the battery in my wife's Pixel phone and the cost was exactly as quoted. The work was carried out quickly and at short notice. Very happy with their service.

Stewart C.

Always have to be careful when getting expensive devices worked on but these lot are great, so friendly and transparent, was in and out in no time, couldn’t recommend them more - will only be using them from now on

Jackie T.

First time using 1 Stop Solution. Very professional and excellent service. My phone was water damaged and Arun found me a replacement handset and helped with set up. Would highly recommend Arun. He even followed up and made sure I was happy with my purchase. Great service.

Dee W.

5 star experience with Arun and One Stop Solution. Located in the heart of Beaconsfield New Town and so convenient to drop my laptop in to be fixed. Arun was such a pleasure to deal with from start to finish. Very knowledgeable, professional and friendly. The service was amazing and I was impressed at how quickly Arun works, so much so that I took my cracked iPhone screen in to be repaired a few days later, again great, fast and reliable. I will most definitely use One Stop again and will recommend to friends and colleagues. Thank you Arun for all your help and speed in fixing my laptop and iPhone. So happy I found you.

Amy F.

Thank you so much for replacing the unusable screen on my Galaxy Sunsung S23. Very professional and quick service with same day repair.

Gemma R.

Super helpful service! Replaced my son’s Chromebook screen in great time.