Ashwell Garage - Baldock

Jeannie D.

Always extremely pleased with Ashwell Garage.
Friendly polite service whether purchasing fuel or repairs.
Always checks with me whether I'm happy to go ahead with repairs and kept up to date.
Almost always same day repairs.
Fair pricing, often less than I expected.
And for a woman that's so important.

Andy S.

Fantastic service today from the team at Ashwell Garage. A customer of ours reported an issue with a car that our business had sold them recently and within a couple of days the car was in, inspected and rectified at a sensible cost. Highly recommended.

Edward L.

First class service, great value for money .

Katie M.

Great service at a super low price. I had a lot of work done and nothing was too much trouble, my car felt fresh and energetic! I even made a mistake on the required part I thought I needed but the correct one was obtained and fitted on the same day! Highly recommended to friends and family. I’d even be happy to send my Nan here. Thanks guys, fantastic experience!

Liv C.

Super friendly Garage, everyone I spoke to was really professional and kind. I had an emergency on a Friday late afternoon and they were more than happy to see to my car. Fixed virtually overnight and was able to pick up 8am the next day. Saved the weekend for me! Definitely use them again!

Danielle W.

Awful, called up to book and was told £45 for an MoT. On the day it failed but they wouldn’t take a look further to explain why or even give me a potential price on having a look. After all that I go to pay and all of a sudden it’s nearly £60 and they have “no idea” who I spoke to on the phone so won’t honour the original price quoted.

Went to another garage and the only issue was it needed a new horn. Purchased and passed the same day for half the price!

Tinuke B.

Although I'm thankful for being fit in at such short notice, I won't be taking my car to this garage again. I took my car in asking for a quote as the exhaust needed fixing and I wanted to consider prices of nearby garages. Ashwell Garage asked that I bring it in as they couldn't quote without first seeing the problem, which I deemed a reasonable request.
Instead of being called with a quote, I was called to advise my car had been fixed and was ready to be picked up.

That's not how quotes work. I should have the right to decide what work is carried out and when.

I was understandably confused as I'd not asked for work to be done. When I spoke to the person who had worked on the car (Lee?) he advised he'd done me a favour in slotting me in and that he didn't have time to call me and that as it was for what he considered a small amount he made the call to just fit it. I understand there are many affluent residents here, but I'm not one of them and I do try to watch the pennies and make informed choices. The choice was taken away from me and when I complained about the fact my consumer rights had been breached by conducting work without my consent I didn't feel heard or seen.

There are tonnes of five star reviews so I doubt mine will make any difference to the amount of people showing this particular garage patronage, but I feel it's important to write down my experience nonetheless. I cannot fault the actual workmanship but their processes need work.

Kirk H.

1st time user today for an MOT on my 1975 BMW - exemplary service - friendly and professional - will definitely be using again. Thanks