DTec Computers - Penrith

Okay, here’s a detailed description of Dtec Computers, presented in a formal and approachable style, designed to be helpful to potential customers:

Dtec Computers: A Reliable IT Solutions Provider

Dtec Computers is a well-established and highly regarded technology service provider situated in Penrith, Cumbria. The company operates from its address at Unit 2 Lunsons Yard, Scotland Rd, Penrith CA11 9HL, and can be readily contacted via telephone at Phone: 01768895600. Their website, Website: dtec-computers.com, offers a comprehensive overview of their services and capabilities.

Core Services and Specialties

Dtec Computers offers a broad spectrum of IT-related services, catering to both individual users and businesses. Their primary specialties include:

• Computer Repair Service: They provide expert diagnostics and repair for a wide range of computer hardware and software issues.
• Computer Consultant: Experienced consultants are available to advise on hardware and software choices, network setup, and overall IT strategy.
• Computer Service: Regular maintenance and support contracts are available to ensure optimal system performance.
• Computer Shop: A dedicated retail area offers a selection of computer components, peripherals, and accessories.
• Security System Supplier: Dtec Computers also specializes in supplying and installing security systems for enhanced home and business protection.

Convenient Location and Accessibility

The company’s location in Penrith facilitates easy access for clients in Cumbria and the surrounding region. Crucially, Dtec Computers prioritizes accessibility, offering:

• On-site Services: Many services are provided directly at their premises, offering a convenient solution for customers.
• Wheelchair-Accessible Car Park: A designated accessible parking space is available.
• Wheelchair-Accessible Entrance: The building is designed to accommodate individuals using wheelchairs.
• Multiple Payment Options: Customers can pay using Debit Cards and NFC Mobile Payments, alongside traditional Credit Cards.

Positive Customer Feedback & Reputation

Dtec Computers has garnered consistently positive feedback within the community. With 82 reviews on Google My Business, the average opinion stands at an impressive 4.9/5. This reflects a strong commitment to customer satisfaction, demonstrated by responsiveness, expertise, and a genuine willingness to assist clients in resolving their IT needs. Many reviews highlight the helpfulness and understanding of their staff, often describing instances of going above and beyond to address specific customer challenges.

Conclusion and Recommendation

Dtec Computers appears to be a trustworthy and professional IT solutions provider. Their diverse range of services, coupled with their commitment to accessibility and positive customer feedback, positions them as an excellent choice for anyone requiring computer repair, consultation, or hardware/software support. We strongly recommend visiting their website at dtec-computers.com to explore their offerings further and to directly contact them for a personalized consultation.

👍 Reviews of DTec Computers

Darren V.

5/5

Popped into the store on the way up to a remote part of Scotland to do a job. I needed an out of the ordinary USB C adapter, they didn't have one on display but the very helpful chap on the service desk found one in the back and offered to sell that to me which really got me out of a pickle. Very helpful and understanding of my predicament. I can throughly recommend.

Rikki C.

5/5

I spoke to Sam about what I needed and he sent me an invoice , I was happy with the quote. Today I took my PC and Lattop to be upgrade. I met Mark and I went away feeling that they can do there magic. Just like to update you guys (Sam,Mark and the guy in Carlisle) the difference that you have made. I know where I'm going to call if I ever need help with computers. KEEP UP THE UPGRADE. THANKS.

David C.

5/5

superb service from both Mark and Sam thank, you I know where I will be going when I come to replace my computer

Graeme H.

5/5

Super helpful, repaired my laptop and I also now have a printer that prints. Unheard of!! Thank you guys!!

Nikki B.

5/5

Staff are always so helpful, and we feel the goods are well priced. Would definitely recommend to anyone needing tech, advice, etc!

Matt A.

5/5

Very helpful, fast turnaround and despite them not being to help in this instance, the service they provided was excellent and at no charge! Will use again in the future.

Maggie K.

5/5

Excellent service. First time I have used this company, they helped me out with two laptops with issues. They were polite, friendly, straightforward and honest. No computer speak that I couldn't understand. Sorted the problems, completed work on schedule, very reasonable charges. Would definitely recommended them and would use them again.

Ben T. G.

5/5

Amazing! Paid to have my CPU upgraded on a Saturday. Monday morning I get a call to say it had been done. I also inquired about a new GPU and the amazing staff at DTec gave me a list of GPU's with prices. Big thanks to Mark and the team at Dtec!