Fixit Asap - Croydon

Benjamin J.

We have been having a new roof fitted and they severed a cable while re-tiling.

I then called your company to come out and fix the issue.

Jay arrived and after less than an hour had got half the lights on. He charged us a total of £379.00.

He then agreed to come back the next day with a colleague to fix the second light.

After agreeing at the time the deposit of £375 was paid that he would be slightly later than the 11 am agreed , but only an hour, arriving at 12. He arrived 5 and half hours late. Which meant we incurred labour charges for the roofers who stayed for the afternoon and were unable to complete the work. We then paid another £374 while he was finishing. This is in total for 20 mins work and the cost of 1 cable a total £749!

In total we have paid £1,128. He was at our property for just over 1hr in total for the visit. Obviously we understand this is a ridiculous price for such a job but we were desperate to have our electricity restored.

Jay agreed to come back this morning while the roofers were here to finish the job (for an additional £180) . He never showed up.

We tried to contact him this morning to ensure he was coming at 11am. When he eventually responded to us he told us that he was going to be coming on Monday instead. Once again the roofers had come and we had lost £300. He then hung up on us twice when trying to work out when he could come back as we have already paid for the outstanding works.

The roofers have now incurred £600 worth of extra labour costs for the fact he could not be bothered to show up on time (or at all) which they are requesting us to pay half of despite him agreeing verbally.

At all times that money came up, Jay refused to speak to our contractor who was shocked at the prices quoted but again agreed to them in order to get the job done.

So now after paying frankly extortionate prices for a job incomplete and for which we will now have to pay another electrician to finish off. ( interestingly for less than half the price quoted by Jay) we are over a grand in the hole.

As well as this I have attempted on numerous occasions to contact the management of the company and after every attempt was told that I would get a call back right away. As I write this still nobody has called.

Alex B.

Same experience as the below reviews.

Electrical / lighting job failed shortly after he left - refusing to come back and look at it and trying to charge more for it.

Clearly the way they work.

Avoid unfortunately.

Raj M.

Had a fuse tripping and didn’t know what to do. They sent their electrician Jay within the hour and he fixed the issue within the first hour. Overall great service. No complaints. Will be my go to service should I ever have any issues again with electrics.

Sathyan N.

This guy is a scam. Charged £400 pounds for faulty work, which we had to call someone else to correct. Junaid does this on purpose. Avoid at all cost. Also go by RCI electrical and mechanical engineering.

Kadeem O.

Great sevice and fixed my problem within the day. I was soo pleased to have everything back in working order

Mubariz A.

The electrician that came was very well organised.
He came saw the problem and was out within the hour.
Would highly recommend if you’re looking for a highly experienced professional
Thank you

Nataliia W.

Had rewiring and done and new lights and sockets installed by this company. Highly recommend.

Heavy S.

Excellent service. Highly recommended.