Invicta Technologies - Manchester

Emerita M.

I went yesterday to pick up my phone,(it was with the screen broken) it was with a screen protection on so I didn't notice the phone condition.
This morning I realized that my speaker is not working(it looks like it doesn't fit) and the screen is full of glue and doesn't fit to the phone properly , is a complete mess, I sent an email this morning to fix the speaker, they want to fix it, but honestly after checking how is my phone right now I'm scared to give it to them again to fix the speaker and maybe broke my phone completely,plus was 70 pounds, a waste of money.

EDIT:
Answering you,
My phone has only the screen broken, with no internal damage as you are saying.
And the ear piece now is broken and the phone full of glue and as you can see the screen don't feet with the phone, you don't need any password to see that also you don't need any screen password, you can call to the phone and accept the call without any password. I don't want any money of you or anything else, It's my fault to sign the paper without check everything first, I just want to let the future costumers know how is my phone after your repairing.

Avery C.

Hi , Overcharging, taking advantage of customers’ Information Gap and overstating the part he do. Also, the repair don’t work.
Wow a lot hahahaha

I repair one keycap on my lab top, the switches of the key was work fine, the only thing need to do it to try to let the keycap fix on the switch, not any parts need to “repair”

The thing he explain is right , they cannot only fix the keycap as there are not replacement keyboard caps , so if I send it to repair they would replace the whole keyboard , these would cost more, this is right , but replace the keyboard would fix the problem and what he do does not.

When I get my laptop the key is hard to press done, I try and it take 10times hard to press the key repaired than the good one . And he said this is for sure because this is the one repaired and other is original. and he said that he need to carefully repair it and the key cap buckle is broken and he try to do a new one very carefully with glue and Stressing that this is a perfect fix and the one he repair is the same height level as other.

When I come home and try the keyboard the keycap just drop after I press it 3 or 4 times and I have the chance to see what’s behind the cap and the result is so funny. ——He just use glue to glue the Kay cap and switch together. so I think this must be the “ “Perfectly repair only a Little hard to press, need a lot of hard work to do, to do the shape of keycap and needs a lot of time and very fine work”” and this means simply use the glue to glue it on keyboard , anyone can do it themself the this very rough level of restoration and this cost 35 pounds. I asked him for a cheaper price so final price was 30 pounds.
By the way the glue destroyed the switch.

As I don’t know much about repairs and not searching on internet much , I thing I ask him to see if there was any way to fix it , first time he said no this cannot be fix and then he see it and say ok he will try. When I comeback my friends told me that I may been trolled. I call back to say that I want to cancel the repair if he didn’t start and he said he already done.

Although the price is high but that was not the truly problem. The real problem is costumer deception and use the information gap. This is a kind of lies.

Also I think reject you first and waits for you to beg him to fix , quotes a very high price and when you haggle it becomes he doing you a favor perhaps a common tactic. Of course this is entirely based on my energetic speculation and could be a misconception, if anyone else who has also experienced try to speak up.

Finally, if you can’t repair it or only can do very rough fix, just say no even your costumers beg you. They are helpless so of course they will beg if there were any solution. Just give them a way for example contact with Microsoft support.

Anyway , if there can give 0 I will give 0 stars

ambreen

My phone got ran over and went down to this shop great customer service very sweet owner had my phone fixed within 1 and 1/2 hours my phones never looked this new very relived to find this place if you ever need your phone fixed come here. I will 100% return here 🥹🙏🏼🤩
Thank you so much for this mans help and kindness will never forget
Also very good pricing for the amount of work her did on it

OSAMA E.

Don’t go there, it is the worst service ever.

He threatened to throw my phone and insisted that I had to accept his service and pay for it, even if I didn't like it. He constantly shouted with an aggressive attitude, claiming that he disliked my appearance in a racially offensive manner, which made me feel intimidated. In that moment, I wanted to quickly end the situation, complete the service, and leave the place. To make matters worse, he mentioned that it would be done while I was standing, and then rudely instructed me to leave the shop without providing any evidence that he had taken my phone. Additionally, he refused to give me a purchase receipt, despite promising a guarantee before performing the service.

Reply: It's ironic that you're admitting to threatening to throw the phone, not giving me a receipt, and attempting to kick me out of the shop while you have my phone even that We had previously agreed to sort things out while I was present. Everything I said, including the fact that the phone was previously opened, is true. However, it's shameful that you resorted to lying just to prove a point. Yes, the phone was opened before, and I didn't deny it or lie about it when you asked. The reason for the previous opening was to replace the screen, not because the phone has any other issues as you're suggesting. In fact, the phone is working perfectly fine except for the battery message. Another point you lied about is refusing to provide the service which you didn’t at all (PS. go back to your cameras and check yourself and your attitude)
Unfortunately, your lack of customer service manners is evident from your words and actions when I was there and even from your reply now.

Rodolpho V.

I don't even know where to start.. okay let's go.

Never ever have I visited this place but little was I expecting the resilience and hard working of these lads from Invicta Techs. This is a real review and I do absolutely recommend this place, let's talk about my experience.

My computer aged about 10 years. Roughly was fixed and brought back to life after several attempts. He also gave me excellent material replacement for a good price. After I accidentally blew my computer off I was expecting to be hit with a 400-700 repair/buy PC gamer parts but he managed to fix it, repair it and set it all up for a VERY good price.

If you are reading other reviews with 1 star with a few or no sentences at all just bare in mind he CAN'T MAKE MIRACLES. If your PC or PHONE is damaged inside, that is it, just accept it and blame yourself rather than someone who tries to help you instead.

In fact he is very honest and he is going to be straight forward with you, reading some other reviews here looks like it's pure revenge, misunderstanding or no knowledge about how tech works. Like he said its lifetime durability impacts it's success when it comes to repair so not every repair is guaranteed, so again, don't be rude at someone who tries to help you!

Recommended 100%
Roddy 15/07

Kathreena S.

I visited the shop during the summer when my phone fell into the sink & suffered from water damage (glitching, heating up quickly, slight screen damage) . I’m a uni student so I wasn’t familiar with any local phone repair shops & Invicta technologies was the closest one next to my accomodation. I couldn’t afford Apple store repair prices so a local phone repair shop was my only option.

Firstly, the staff there are so helpful and considerate, the owner was always honest and straightforward with me about the potential water damage on my phone, which I really appreciated. The owner was very respectful and he managed to repair my phone on the same day I went in so super quick service, I paid around £45 which I think is a pretty good and decent price for repairing water damage compared to other stores. It’s been around 4-5 months after it was repaired and my phone still works perfectly!!

I honestly really recommend this store I had a great experience, my phone was fixed so quickly and it was lovely speaking to the owner. This shop is now my go to for future phone repairs, thank you Invicta technologies for the service!

Beckie H.

I've had my phone screen fixed here on three separate occasions and every time I've had a good experience. The gent who serves me is always friendly and the phone comes back in perfect condition, the price is so much cheaper than going to apple to get it fixed as well. They make you sign a contract so it's all very legit, I believe you can come back to the store if they have done something wrong with your phone and they will sort it out for you too but I've never had to! Thank you!! 🙂

K W.

Excellent service. Super quick, 30 minute turn around. I have visited twice now for IPhone screen repair and would definitely go back again for phone or laptop repair. Easy to find, about a 10-15 minute walk from Manchester university. Very reasonable price, probably one of the best prices in Manchester. Would highly recommend.