Microcom - Ashton-under-Lyne

Okay, here’s a detailed description of Microcom, formatted as requested, aiming for a formal and helpful tone:

Microcom: A Reliable Cell Phone Solution

Microcom is a dedicated cell phone store located in Ashton-under-Lyne, United Kingdom. Situated at 17 George St, Ashton-under-Lyne OL6 6AQ, the business offers a comprehensive range of services focused on the repair and maintenance of mobile devices. They are committed to providing efficient and quality solutions for customers seeking to extend the life of their smartphones and tablets.

Location and Contact Information

The store’s physical address is 17 George St, Ashton-under-Lyne OL6 6AQ. For immediate inquiries, customers can reach Microcom directly via telephone at 1613446090. While a website is currently unavailable, potential clients can readily locate the store and contact them via phone. This convenient location makes them accessible to residents and businesses within the Ashton-under-Lyne area and beyond.

Specialties and Services Offered

Microcom specializes primarily in the repair of cell phones. They cater to a variety of brands and models, addressing issues ranging from cracked screens and battery replacements to software troubleshooting and component repairs. The business strives to maintain a high standard of workmanship, emphasizing speed and professionalism. Importantly, they accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring customer convenience.

Customer Feedback and Reputation

Microcom has garnered a positive reputation within the local community, evidenced by 49 reviews on Google My Business. The average customer rating stands at 4 out of 5 stars, suggesting a consistently satisfactory experience for a significant portion of their clientele. The sentiment expressed in these reviews highlights a commitment to customer service, rapid turnaround times, and the delivery of reliably good quality phone repair. It’s clear that the staff are viewed as helpful and knowledgeable, ready to provide amazing service.

Additional Points of Interest

• Credit Cards & Debit Cards: Accepted for all transactions.
• NFC Mobile Payments: Convenient mobile payment options are available.

Overall, Microcom presents itself as a trustworthy and efficient provider of cell phone repair services. Their commitment to customer satisfaction, combined with their accessible location and diverse payment options, makes them a valuable resource for anyone needing assistance with their mobile devices.

👍 Reviews of Microcom

Lily 1.

5/5

lovely staff great cheap price for good quality phone repair would recommend

Dave M.

5/5

Amazing service super fast and great help thank you

danny D.

5/5

Absolutely brilliant work quick and professional

F B.

1/5

This man doesn’t deserve any stars after what he did to my phone. First time I went there my screen fell out and he asked £50 and would give me a new screen. After he supposedly fixed it , my screen wasn’t fitted tightly as it should! I then went there the 2nd time and complained about my camera not focusing properly, he then had the nerve to ask me for £20? I walked out and kept quiet. Just a few days I went in again for the third time I still wasn’t happy with my phone and told him I paid a lot of money for this to be fixed, he became all irritated when I told him and told me to come back after 30mins. I came back after , he was telling me a lot of excuses of chassis and all that malarkey ! He then asked for my pin to open my phone whilst rushing me to change my phone to Haptic Touch. Mind you, when I brought my phone in, my lock and home button were working fine before he touched my phone! I said what is going on with my phone he ignored me and focused on two other gentlemen. This person is a scammer and truly ripped me off! I will never recommend anyone to come here to get your items fixed! I’m looking for ways to report this for the poor customer service I got from this person. How he treated me was truly appalling! I never felt so humiliated in front of people after I paid soo much for nothing!

Dummey T.

2/5

He had no change so he expected me to run all the way to another shop and ask for some change, further more the customer service was poor with the use of imperatives "GIVE me £30" "TAKE it away" which seemed a bit daunting. When I asked for a new screen, which was unreasonably high for simply scratching off the screen cover and replacing it which was a 20 minute job and I had asked for a new back cover but he simply found some old phone cover which was dusty and was half broken and used that to replace it and expected me to pay for it as well. I have never been treated so disrespectfully by a shop owner.

Matthew K.

1/5

Completely ripped me off, took £270 to fix laptop screen and said he would phone me back next week. It's been 3 weeks now and when I've called him twice he's fobbed me off. Reporting to Trading Standards as we speak. Can't give no stars unfortunately, the guy is a grade A scammer

Jess M.

1/5

Had my phone for over 6 weeks, went in with water damage, told me £100 be ready within the day, I eventually got my Samsung 5g phone back to find out it now has a 4g mother board inside and can't use certain apps etc. He tried charging me £150 on collection the cheeky sod

Jorge C.

1/5

Wouldn't even give it one star, lucky i don't go and phone trading standards. my girlfriend took her phone here as it had broken. The guy said that the screen was broken and it had water damage and wanted £150. I went down and took the phone off him and took it to another shop who had informed me that the phone had no water damage and the screen was perfectly fine. T he problem with the phone was the charger port and would cost no more than £40. If a business thinks it is acceptable to pray on the vulnerable or the naive in my girlfriends case then they should be boycotted and shut down. If it wasn't against the law i would knock him out. Idiot.