Pc Phone Market - Altrincham

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 16 Shaw's Rd, Altrincham WA14 1QU, United Kingdom.
Phone: 1612150513.

Specialties: Mobile phone repair shop, Computer repair service, Second hand store.

Opinions: This company has 16 reviews on Google My Business.
Average opinion: 1.9/5.

📌 Location of Pc Phone Market

☎️1612150513

⏰ Open Hours of Pc Phone Market

Monday: 10:30 am–6 pm
Tuesday: 10:30 am–6 pm
Wednesday: 10:30 am–6 pm
Thursday: 10:30 am–6 pm
Friday: 10:30 am–6 pm
Saturday: 10:30 am–6 pm
Sunday: Closed

Overview of Pc Phone Market

Located at 16 Shaw's Rd, Altrincham WA14 1QU, United Kingdom, Pc Phone Market stands out as a versatile business offering a range of services from mobile phone repair to computer repair, complemented by a second-hand store. The contact information is readily available: 1612150513 for phone inquiries. Although their website may not be prominently detailed here, it's advisable to check their online presence for additional services and detailed information.

Specialties

Mobile Phone Repair: Pc Phone Market offers essential services for fixing a variety of mobile issues, ensuring your devices remain functional.
Computer Repair Service: Whether it's hardware troubles or software problems, they tackle computer repair needs effectively.
Second Hand Store: For those looking to save, their second-hand store provides an array of refurbished gadgets at potentially lower prices.

Other Data of Interest

- The store's physical address is convenient for local customers seeking repair services.
- It's noted for dealing with both new and used electronics, catering to a wide customer base.

Customer Reviews

Customers have shared their experiences on Google My Business, with a total of 16 reviews. However, the average opinion is quite low at 1.9/5. This suggests there might be room for improvement in the quality of services or customer satisfaction.

Key Takeaways for Potential Customers

Consider checking the specific reviews for insights into the quality of service offered.
Given the low average rating, it might be beneficial to explore other options for urgent repairs or high-quality electronics.
Despite the mixed feedback, the store's diverse services could be appealing for those needing a one-stop-shop for tech needs.
The availability of a second-hand store could be a plus for budget-conscious buyers.

When evaluating Pc Phone Market, it's crucial to weigh the potential benefits of their wide range of services against the concerning average customer satisfaction rating. While the location is convenient and the variety of services could be appealing, prospective customers should consider reading through the reviews to gauge their recent experiences and decide if their needs align with the service quality reported. For those seeking immediate assistance or looking to purchase second-hand tech at potentially lower costs, Pc Phone Market might still be worth considering, albeit with an open mind regarding customer service and product quality.

👍 Reviews of Pc Phone Market

Natalie M.

1/5

Awful. Took my fully working iphone 6 in for a screen replacement, showed the owner that it was working, and half an hour later after he attempted to change the screen my phone was no longer working. He asked to keep it overnight so he could check what the problem was and told me to call in the morning at 10. I called 5 times at 10 and got no answer. Went back to the shop and found that it's still not working.

He says it is a motherboard problem, and not his fault because he "never touched the motherboard" to which I argued that it's impossible to change the screen/battery without touching the motherboard, because they plug right into it, and i saw him poking it with tools the day before. He then argued that the bit I was pointing to (battery connection) was not the motherboard. To try and make clear my point, I asked him how the motherboard gets its power, he said "charging port". I asked, how does it get power when it's not charging? "battery, here" "so the battery is connected to the motherboard?" "no, it's a different part, not connected to motherboard" .... as you can see from the attached picture, the whole thing is the motherboard. the guy hasn't got a clue and accepts no responsibility for the phone he obviously broke. Avoid this place.

Plussize H.

1/5

Absolutely awful. 0 stars. I'm so disappointed that the man who runs this shop took advantage of an elderly lady in her 80s and sold her a new apple iPad that she did not need and told her it was brand new when it was second hand. She only needed a basic tablet to look at emails but he took the opportunity to rip her off and take £450 from her. He REFUSED to refund. Please don't shop here.

Charlie S.

1/5

Absolutely appalling service. 'Fixed' partners iPhone screen and put on a plastic screen. This has chipped and cracked in less than 2 months. We had to return today because we never received the promised invoice. Took 10 minutes of him faffing about but I eventually did it. Asked about the screen he 'fixed' and he said it was normal wear and tear...do not buy anything or get anything fixed.

Sean W.

1/5

DO NOT GO HERE!! went here with a Brand new Iphone 6 with a smashed screen. His 'replacement screen' cracked when placing my phone into it's new case, damaging the display significantly). Even though I was ensured that any problems at all within the first week and it could be re- done or refunded this was not the case when I visited the shop less than a week later. Very rude staff, who have taken £50 and have now cost me £275 in repairs!

Mike H.

1/5

Joke shop. Took my sons laptop in after he’d spilled cola on it. This guy said he could fix it! After 2 weeks I collected the laptop, took it home. Switched on but obvs still not working.

Went back in and asked him what he’d done to “fix” it. He said he’d cleaned it. Right ok then. Gave him £85 and took it to Altrincham IT. Paid for an engineers report as I was going to claim on the insurance....

Was told not only had it not been cleaned. This joker hadn’t even taken the back off it!! Had he actually taken the back off and cleaned it. The laptop could have been saved. I claimed for a new one in the end.

Went back in for a refund. Had a blazing row in front of other customers. Still not got my money back because he wants to see the computer again. He’s going to show me how he cleaned it without removing the back I think. Then explain where the cola came from after he’d cleaned it. God knows how this place is still in business.

Alex G.

1/5

I went in for a screen protector for an iphone 11, fitted poor quality product that made the screen not function.
Went back there to get it replaced for a thinner one (which he fits poorly) , he cracks the old screen protector when taking it off and accuses me of bringing a different phone into the shop.
Poor customer service and poor products.
Avoid.

Ian S.

1/5

AVOID AT ALL COSTS!
They did not fix my laptop but said they had. The exact same problem was evident when I collected it. I flagged this do them but you do not have the option of not paying them as they will litterally not give your product back until you have paid, so you end up paying under pressure to get your phone or computer back.

I hope they get thoroughly investigated for their extreme malpractice

I have only given 1 star as there is not optiopn for zero stars

BERNAT C. B.

1/5

I hate this shop. They ruined my girlfriend iPhone XR for £115 !! Plus £250 of oficial Apple reparation for the disguise. The facial recognition is not working anymore but .... TERRIBLE. DON ‘T GO ☠️☠️☠️