Phoenix Auto Services Ltd - Alresford

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Phoenix Auto Services Ltd: A Comprehensive Overview

For motorists in the Alresford area and beyond, Phoenix Auto Services Ltd presents a reliable and comprehensive solution for a wide range of vehicle maintenance and repair needs. Located at Unit E, Phoenix Auto Services Ltd, Prospect Commercial Park, Prospect Rd, Alresford SO24 9QF, United Kingdom, this establishment has quickly become a trusted name in the local automotive landscape.

Location and Contact Information

The company’s strategic location within Prospect Commercial Park offers convenient access and ample parking. Clients can easily reach them by phone at 1962736343. Furthermore, prospective customers can explore their services and offerings via their website: alresfordtyres.co.uk. This website provides valuable details about their services, opening hours, and contact information.

Specialized Services Offered

Phoenix Auto Services Ltd distinguishes itself through its diverse skillset and the breadth of services it provides. They operate as a dedicated tire shop, offering a comprehensive selection of tires to suit various vehicle types and driving needs. Beyond tires, they are equipped to handle air conditioning repair service, ensuring optimal climate control for your vehicle. As a fully-fledged auto repair shop, they address a multitude of mechanical issues, and importantly, function as a certified car inspection station, providing crucial vehicle safety assessments.

Additional Amenities and Features

Recognizing the needs of their clientele, Phoenix Auto Services Ltd has invested in facilities designed to enhance the customer experience. They offer a convenient delivery service, including the option of same-day delivery. Accessibility is also a priority, with a wheelchair accessible entrance and wheelchair accessible parking lot. To further streamline the process, they accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments. Free Wi-Fi is available for customer comfort.

Customer Feedback & Reputation

Phoenix Auto Services Ltd consistently receives positive feedback, as evidenced by their impressive 30 reviews on Google My Business. The average opinion is 4.7/5, reflecting a strong commitment to customer satisfaction. The feedback highlights a focus on friendly and customer-focused service, with instances of swift and cost-effective solutions, particularly for urgent repairs.

Key Takeaways & Recommendation

Phoenix Auto Services Ltd presents itself as a modern and dependable automotive service provider. Their wide array of services, coupled with their commitment to accessibility and convenience, makes them an ideal choice for vehicle owners. To learn more about their specific offerings, available promotions, and to schedule an appointment, we strongly encourage visitors to explore their website: alresfordtyres.co.uk. Contacting them directly via the website is the best way to ensure you receive tailored advice and service.

👍 Reviews of Phoenix Auto Services Ltd

Rob H.

5/5

Super friendly and customer-focused. Stopped by late in the day after the bottom tray fell off the car and they couldn't have been more helpful. It was fixed up and on the road within 15 minutes, for minimal cost. Highly recommend!

G M.

5/5

Just had a puncture repair carried out by Phoenix at short notice. Superb experience from start to finish. Despite being booked up all day they found room for me there and then. Very well kept reception area (and the whole premises too actually), a free cup of tea and really efficient and friendly staff. Great value invoice and the service team even reset my Tyre Pressure Monitoring System on the car too. I cant fault them, it was a pleasure and I will be back 🙂

David B.

5/5

A superb, helpful garage I drive 20 miles to and from each time because I value their service so highly. They have gone the extra mile on numerous occasions over the 10 years I have used them for. Won't go anywhere else. I felt I should finally get around to leaving a review after seeing a couple of negative reviews. I find it hard to believe they are genuine.

Tim D.

5/5

Great service from this local garage.

Steve H. O. H. P.

5/5

We had a puncture, limped in just before they closed, tyres replaced at a fair price (same as Asda) staying on late to do it. Friendly, efficient, great thanks

terry A.

5/5

Perfect service , very helpful , understanding , competively priced , brilliant , .

Marie R.

1/5

I took my car here with squeaky brakes and handbrake problems on Tuesday 17th July 2018 as I had pre – booked last week and believed the appropriate work would have been carried out on my vehicle , but on driving my car later on Tuesday the brakes were still squeaking, so I reported to Phoenix and was meet with verbal abuse from Martin on phone so on considering this I decided I didn't need anymore if I had taken it back . So I decided to find a Professional garage so I took my car to Micheldelver Tyres service Centre, Hampshire they then inspected the vehicle has told me and showed me that almost none of the work stated on paperwork or that I had been told verbally had been carried out on my vehicle except for some lubricant on some joint had been applied - my brakes pads or shoes not sure which is correct terminology are clearly broken of which I have photographic and witness evidence . I will be reporting to Trading Standards and anyone else I need to notify for gross misconduct and negligence as this could has cost me my life!! why would anyone use a garage like this

sara J.

1/5

used these guys as my normal garage were so busy , had to return with my car after they had replaced a tyre , only had three wheel bolts on that wheel, could have killed me ? not a garage i would go to again - 10 review