Quest Technologies (London) - London

Quest Technologies (London) - Comprehensive Overview

Address:

195 Whitecross St, London EC1Y 8QP.

Phone:

02072500147

Website:

questtechnologies.co.uk

Quest Technologies is a professional and reputable computer and IT services provider company located in London. With a focus on delivering quality services, their specialties lie in computer repair, IT security, computer service, computer shop, IT support, and data recovery. Additionally, they accept debit cards, credit cards, and offer NFC mobile payments.

With a strong reputation built over time, Quest Technologies has garnered 51 reviews on Google My Business, reflecting their dedication to customer satisfaction. Their average rating is impressive, at 4.6/5, which speaks volumes about the level of service they consistently provide.

Some notable feedback includes praise for their knowledgeable and efficient staff, as well as their ability to resolve problems quickly and at reasonable prices. Customers have also commended the cordial and helpful attitudes of their team members.

Specialties:

• Computer repair service
• IT security service
• Computer service
• Computer Shop
• IT support and services
• Data recovery service

Other points of interest:

• Debit cards
• NFC mobile payments
• Credit cards

👍 Reviews of Quest Technologies (London)

Anne P.

5/5

The staff here are always very friendly and helpful. Recently Milko very skilfully solved problems for me when upgrading from an old to newer phone. Knowledgeable and efficient, I highly recommend this company.

Samuel R.

5/5

Popped in with an emergency laptop problem. Was seen to immediately and the problem was fixed right away at a good price. Highly recommend.

Kachal K.

2/5

I had an unfortunate incident where I accidentally spilled coffee on my laptop, causing the mouse to stop working.
On 03/08/2023, eager to resolve the issue, I decided to seek help at a repair shop. Upon arriving at the shop, they quoted an initial fee of £80 for an examination, with no guarantee of success. I reluctantly agreed to proceed.
After a short while, I called their office for an update, only to be informed that they couldn't repair the laptop due to circuit damage. Instead of exploring alternative solutions, they suggested I purchase a new laptop. Furthermore, they asked if I wanted to send my laptop for recycling, which seemed premature and unprofessional.
My laptop, with its 16GB RAM and 500GB SSD drive, had a market value of around £700 for a comparable replacement. RAM and SSD at least working, and it was an unprofessional suggestion. Despite the setback, I declined their offer and opted to retrieve my laptop. However, when I returned home, I was dismayed to discover that my laptop was now completely inoperative. Prior to taking it to the shop, it was at least functional apart from the mouse issue.
In essence, I paid £80 for an examination that not only failed to repair my laptop but also left it in a worse state. This experience left me profoundly disappointed.
Subsequently, I sought help from another repair shop, where I paid £70 for a successful repair.
In retrospect, I believe this company (shop) overcharged for their examination, provided no resolution, and offered an impractical and premature suggestion regarding recycling my valuable laptop. This experience fell short of the professionalism and fair pricing I expected from a reputable repair service.

Max G.

5/5

Excellent service, I would highly recommend! Ricardo helped me today and fixed my laptop in a couple of minutes. Very polite and friendly

Elisabeth P.

5/5

Quest are great! They diagnosed the problem with my laptop, cleaned it up and removed a number of 'dodgy programmes' ordered and fitted a new fan and now it works like new. They are friendly, efficient, quick and excellent value for money. 100% recommend!

Rick C.

5/5

Fantastic service, really helped me out with some FREE thermal paste we needed urgently to complete our server install project up the road.
Very friendly service. 100% recommend. Thank you!

Timothy C.

5/5

Went here to fix a cracked laptop screen. The guys in the shop were friendly and knowledgeable, laptop was ready for pickup the next day, within the quoted price range. They also fixed another issue with the laptop that I pointed out to them.

Ardi

5/5

Great people working here. Have been before and had to go in today for my laptop. Laptop was fixed promptly and cannot fault the team at all! Very honest and knowledgeable people!