Screwfix Alnwick - Alnwick

Introduction to Screwfix Alnwick

Screwfix Alnwick, located at Lionheart Enterprise Park, Units 1 & 2, Hotspur Court, Alnwick NE66 2EU, UK, stands out as a reliable hardware store with a strong online presence. The store is aptly accessible with a phone number 3330112112 for those who prefer to contact directly or need assistance before visiting. For online shopping enthusiasts and those seeking convenience, their website screwfix.com is a treasure trove of products and services.

Location and Accessibility

Situated in the heart of Alnwick, Screwfix Alnwick is easily reachable by both car and public transport. The store boasts an accessible entrance and parking lot, ensuring a welcoming environment for all customers, including those with mobility needs. Their commitment to accessibility is commendable, making shopping a hassle-free experience for everyone.

Services and Specialties

While specific specialties aren't listed, the store's focus on hardware is clear. Given their extensive online presence and customer reviews, it's evident they cater to a wide range of needs, from basic tools to specialized batteries and electronics. Their service includes in-store pickup, delivery, and in-store shopping, offering flexibility to customers who prefer to browse and make purchases in person or at their convenience.

Customer Experience

Customer feedback speaks volumes about Screwfix Alnwick's service quality. Reviews highlight the friendly and helpful staff, with one customer noting a particularly pleasant interaction with an unnamed employee who was "really friendly" and assisted in finding everything needed, showcasing excellent customer service. The average opinion on Google My Business is a impressive 4.6 out of 5, indicating a high level of customer satisfaction.

Payment Options and Convenience

Screwfix Alnwick accommodates various payment methods, including credit and debit cards, and supports NFC mobile payments, ensuring a seamless transaction process for all customers. This diversity in payment options, coupled with their broad product range, makes them a go-to destination for hardware needs.

Recommendation

For anyone in search of quality hardware supplies or looking for a store that prioritizes customer service and accessibility, Screwfix Alnwick is highly recommended. Whether you're planning a DIY project at home or require professional tools, their combined online and in-store offerings, along with their excellent customer service, make for a fulfilling shopping experience. To explore their products further or to place an order, visiting their website screwfix.com is the ideal next step. Don't miss out on their convenient delivery options and in-store pickup services that cater to a variety of customer preferences. Contact them today to experience the quick visit and wheelchair accessible facilities that make shopping at Screwfix Alnwick a standout choice in the region.

👍 Reviews of Screwfix Alnwick

Ollie S.

5/5

Unfortunately didn't get the guys name - Glasses, Beard and really friendly. I knew what I needed (sort of) but this guy was ap friendly and helpful - got all the bits I needed great customer service.

Guy N.

5/5

Good prices. Helpful staff.

Update : I usually have a great experience here, but today had a "computer says no" moment. Two items had the same code. Simple error, but the huge problem I had explaining that I had been given the wrong item, even when I pointed out that the item I was given was far cheaper than what I had paid, was made far worse when the member of staff moaned about the system to explain her error rather than apologising. I don't need to be told that I did not order the item which I clearly had ordered. I'm sure the member of staff was confused, but blaming the customer is not the solution. Pity, as the staff are usually so helpful. Maybe more training is needed.

Rob C.

5/5

The staff here are very polite and very knowledgeable. If you're not sure what you need, just ask. They do their best to help. They stock just about anything you can think of d.i.y wise and much more that you can't think of!
Always my first port of call.

Judy O.

1/5

Totally terrible. Ap kept kicking me out. Drove 15 miles to collect it only to be told that in the after sales small print, that it wouldn't be there until tomorrow. And no I couldn't have a refund, I will have to go to that store again tomorrow (another 30 mile round trip) to get it. So much for helping the environment. Served by a very pleasant young man, who should be the CEO, as he had heard this many times before

Douglas R.

5/5

Very helpful staff,good knowledge of products I was wanting to buy, very competitive price, you can park at the door.If they do not have what you want on site they make every effort to source the products at another store for your collection. In short excellent store, excellent products,excellent staff.I would highly recommend them .

Trevor N.

5/5

Very helpful staff, good parking, great selection of items at good prices - very convenient. If you can't find what you're looking for in their catalogue, they shall search on their computer and rarely be unable to find or help. Great store !!!

Sue A.

5/5

Went to Alnwick Screwfix tonight, talked to Helen...she was brilliant...spent quite a lot of time looking up the item in their book, then went on line and finally brought us the item we needed. Helen even said we could bring them back if they didn't fit. The good news is that the screw fits, the thread is right and hopefully we can sort the new TV out tomorrow. Thanks Helen.

Susie S.

5/5

The staff are brilliant I go in sort of knowing what I want. Like a bang thing, they know exactly what I'm saying. They are pleasant, and friendly, I go often for all my needs, would advise anyone to go I go to the one in alnwick