Screwfix Redditch - Hewell Road - Redditch

Okay, here’s a detailed description of the Screwfix Redditch – Hewell Road location, presented in a formal and helpful manner:

Screwfix Redditch – Hewell Road: A Comprehensive Overview

For customers in and around Redditch, Worcestershire, Screwfix Redditch – Hewell Road represents a valuable and conveniently located resource for all their DIY and trade needs. Situated within the Royal Enfield Business Park, this store offers a comprehensive range of tools, hardware, and building supplies, catering to both professional tradespeople and enthusiastic home improvers. The facility is designed to be a user-friendly environment, emphasizing accessibility and efficient service.

Location and Contact Information

The store’s physical address is Unit 3 & 4, Screwfix Redditch – Hewell Road, Royal Enfield Business Park, Hewell Rd, Redditch B97 6DL, United Kingdom. You can easily reach them by telephone at 3330112112. For detailed information and to explore their product offerings, please visit their website: screwfix.com

Specialties and Services

Screwfix Redditch – Hewell Road boasts a broad inventory encompassing a wide variety of products. While specific specialties aren't explicitly listed, the store's affiliation with the larger Screwfix network guarantees access to a substantial selection of power tools, hand tools, plumbing supplies, electrical components, paint, and building materials. Furthermore, the store supports convenient purchasing methods, including delivery services, in-store pick-up, in-store shopping, and the acceptance of various payment types – including credit cards, debit cards, and NFC mobile payments.

Accessibility and Amenities

Screwfix Redditch – Hewell Road has been designed with customer convenience in mind. Key features include:

• A wheelchair-accessible car park.
• A wheelchair-accessible entrance.
• Quick visit options for those needing a rapid service.

Customer Feedback & Reputation

The Screwfix Redditch – Hewell Road location consistently receives positive feedback. It currently has 193 reviews on Google My Business, reflecting a strong customer satisfaction rate. The average opinion is 4.5/5, indicating a high level of service and a pleasant shopping experience. Notably, customer interactions are frequently highlighted as positive, suggesting a commitment to helpfulness and problem-solving from the staff. The ability to quickly address customer needs and go the "extra mile" as indicated in some feedback, seems to be a key strength.

Recommended Actions

To ensure you have the most up-to-date information on stock availability, opening hours, and special offers, we strongly recommend visiting the store’s website: screwfix.com. Contacting the team via telephone at 3330112112 is also advised for specific inquiries or to arrange delivery options.

Ultimately, Screwfix Redditch – Hewell Road presents a well-equipped and customer-focused location for all your DIY and trade essentials.

👍 Reviews of Screwfix Redditch - Hewell Road

Arron G. (.

2/5

Been using screwfix for 6 months or so now and generally they are great and really try to help if they can't provide the item.

However having spoken to the manager a few months back and getting my account added to electricfix I was able to get an item price matched to any physical store. When I finally find an item I want to do that with they change the rules and say it needs to be a chain.

D G.

5/5

Emma was very helpful and went the extra mile to try and match or solve my issues with bolts fitment. Credit to the company

Paul L.

5/5

Not my usual branch but had the stock item I required. Very helpful staff and good service.
Normally I would order and pay online but as I was using Screwfix vouchers I couldn't do this as their own vouchers can't be used on their site!!!

Craig H.

1/5

Disabled got their 2 times for nothingTerrible We'll never shop there again I'm still waiting for a SMS text for my product I have paid and still waiting first thing this morning they said what a joke just hot no phone that can keep it now I want my money back font expect your stuff on time it a joke never again

Richard N.

5/5

Exceptional customer service from Kyle! I went into store with a requirement and Kyle took the time to talk me through my options and advised perfectly.

I have never had someone take so much time and determination to help. A great ambassador for the ScrewFix brand and a credit to the team.

Great Work Kyle 👌

Mike C.

5/5

Ordered some trousers for my son for collage we ordered the wrong size exchanged without fuss even let us use the loo to check size excellent service

Susan K.

1/5

Placed an order for click and collect. The lad on the counter said he couldn't find it told him what it was and he went out back and still said he couldn't find it even though it was large items. When I got back home I phoned customer service and they found the order details straight away. Then they phoned the store and suddenly they could find the order but couldn't find it when I was in the shop. Customer services were very helpful unlike the store. My partner phoned store and manager said what you want me to do about it.

Dennis G.

5/5

I have used screwfix a couple of times over the last few days. 1st time I just stopped off and found them following national guidelines perfectly and got excellent service. The 2nd time I used click & collect and again excellent service and my order was ready when I arrived. On my experience found them 1st rate and good prices.