The Gadget Clinic - Bromsgrove

Address: Technology Park, Unit 10, Inside Basepoint Business Center, Isidore Rd, Bromsgrove B60 3ET, United Kingdom.
Phone: 1527337017.
Website: thegadgetclinic.co.uk
Specialties: Mobile phone repair shop, Computer repair service.
Other points of interest: On-site services, Language assistance, Wheelchair-accessible car park, Wheelchair-accessible entrance, Repair services, LGBTQ+ friendly, Batteries, Electronics, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free multi-storey car park.
Opinions: This company has 149 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of The Gadget Clinic

☎️1527337017

⏰ Open Hours of The Gadget Clinic

Monday: 8:30 AM–4 PM
Tuesday: 8:30 AM–4 PM
Wednesday: 8:30 AM–4 PM
Thursday: 8:30 AM–4 PM
Friday: 8:30 AM–4 PM
Saturday: 9:30 AM–1 PM
Sunday: Closed

Introduction to The Gadget Clinic

Nestled in the heart of Bromsgrove, at Technology Park, Unit 10, Inside Basepoint Business Center, Isidore Rd, Bromsgrove B60 3ET, United Kingdom, stands a beacon of reliability and expertise in gadget repair - The Gadget Clinic. With a phone number 1527337017 and an accessible online presence through their website thegadgetclinic.co.uk, this clinic is a go-to destination for anyone in need of mobile phone repair or computer service.

Key Features and Services

The Gadget Clinic is renowned for its specialties, including comprehensive mobile phone repair and computer repair services. They pride themselves on providing on-site services, ensuring convenience for their clients. What's more, the clinic extends a warm hand with language assistance, catering to a diverse clientele. Their commitment to accessibility is evident with a wheelchair-accessible car park and entrance, making their services available to everyone.

Among the other points of interest, they offer a range of repair services for batteries, electronics, and even accept various payment methods including credit cards, debit cards, and NFC mobile payments, ensuring flexibility for all customers. Moreover, they boast a free multi-storey car park, adding to the convenience of their service.

Customer Satisfaction and Experience

The glowing opinions, such as those from satisfied customers who commend the prompt updates and quick service, reflect the exceptional customer care at The Gadget Clinic. With an impressive average opinion rating of 4.6/5 based on 149 reviews on Google My Business, it's clear that many have had a positive experience here. Customers frequently praise the team for their hard work and quick turnaround times, making them feel valued and cared for.

What to Expect and How to Contact Them

For anyone seeking top-notch repair services for their electronic devices, The Gadget Clinic offers a reassuring solution. Their wheelchair-accessible facilities, combined with a wide range of repair services and convenient payment options, make them stand out in the competitive market of gadget repair shops.

To experience their exceptional service firsthand, potential customers are encouraged to visit them at Technology Park, Unit 10, Inside Basepoint Business Center, Isidore Rd, Bromsgrove B60 3ET, or reach out via their phone number for inquiries or to schedule an appointment. Their customer-friendly approach, coupled with the assurance of quality repair services, makes The Gadget Clinic a must-visit for any gadget troubleshooting needs.

👍 Reviews of The Gadget Clinic

Tom S.

5/5

Had a small issue and The Gadget Clinic team were prompt in getting in touch with an update of progress being made.

Tal and the team worked very hard to get my watch sent back to me in a quick manner. This is the second time I have used the company and have had a good quality service each time.

Thank you again.

Larry R.

5/5

The repair of my iPad Pro 12.9 took longer than expected. Initially, they said it would take a few days, but I didn't hear back and had to follow up multiple times. The entire process stretched to a month due to the need to order parts for the model. Despite the delay, I given them 5 stars because the repair was completed professionally as preciously it was sent to another provider whom had explained it was beyond economical repair and it was more affordable than other options. I was patient and didn't need it urgently .

Pearl P.

5/5

I posted my iPad to them last week, they provided very fast service. My iPad is now fully functional upon its return and they restored all the data, which I am very happy with.

Donald B.

5/5

professional and reliable technical repairs. A great company I have ever met. I would highly recommend Gadget Clinic to anyone looking for a reliable phone repair shop. Thank you.

Morgan B.

1/5

Update, I got an email the day after I posted this review with a promise that I'd get an update in a week. That was Dec 13. Today is Dec 24.

I have lost all hope that I will ever get my property back. I effectively paid them to steal my property.

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TL;DR: I'm sure they do great work if you are local. DO NOT mail your phone into them. Their communication with customers is non-existent at worst, dismal at best.
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I've really, REALLY been holding off on posting this review but they have not been answering my emails or calling me and have basically stolen my phone at this point (I have asked multiple times for it to be returned and they are ignoring me) so maybe this will get their attention.

I won't bore you with everything but here are some details: I mailed my water damaged phone to them in September with a fritzy screen in hopes to get it repaired. The repair needed was a new screen and charging port and cost would be more than the price of a new phone (with offers at the time.) I asked them to send it back instead of completing the repairs. Returning it to me took over a month and many emails and phone calls from me. When I received the phone back, it wouldn't turn on AT ALL (not even registering on my computer that it was plugged in). I called TGC to see what could be done and after nearly an hour of back and fourth, I was told to send it back to them and they would put a "parts only" screen back on my phone so it would at least turn on so I could retrieve the data and wipe the phone. I was TOLD that I would get the phone back within a week. That was October 10th. I have only heard from them 1 time since then. Could I have followed up more? Yes, I could have. Could THEY, the BUSINESS have followed up more? Yes, they could have.

As of now, I have emailed 5 times since early November and I have not heard from them but 1 time. They will not respond to me, they will not send me my phone back.

Do not send your items to them. If you take them in person the experience might be better but do not mail in your items. You likely will never see them again.

David G.

5/5

Excellent service and friendly staff impressed me with their expertise. My device is working like new.

Daniel B.

5/5

Excellent repair service! My phone screen was completely shattered. They repaired the broken screen quickly and at a reasonable price.

Benjamin R.

5/5

Excellent service. They fixed my gadget in no time. They are very efficient and proactive in their work.