The MacSmiths - London

Alessandra V.

I had gone to Apple for a repair on my MacBook and was quoted £600+ which I was happy to pay at the time — they returned my laptop after sending it to the Czech Republic for a week without having done anything to it, and now quoting me £1600 for the repair. (They had said it was due to unauthorised changes made to the machine, which funnily enough, they themselves had made during a previous repair at their Covent Garden location).

This entire experience threw me off of Apple, so I decided to come to the MacSmiths. Paul was incredibly helpful, immediately identifying how we could fix the machine — and it was ready to be picked up within less than a week, and for a great price. I recommend the MacSmiths highly!!! So convenient location wise as well. 5/5 stars for sure. Thank you!

Eliah E.

I have been going to Paul for the best part of a decade for my various computer concerns. He has helped me with everything from a coffee spill all over my Mac when in uni (a total crisis!) to most recently giving my husbands and mothers computers a full service and upgrade!

He is brilliant, fast, very reasonably priced and just the most lovely, charming and knowledgable man! If you’re having a computer crisis he is the only person in London I would recommend!

Thanks for everything Paul- you’re the best!

Sabrina A.

Paul is simply amazing and this is an incredible service! I just dropped in and handed him my MacBook Air and he was able to immediately diagnose the problem. He explained clearly what would need to be fixed and outlined the cost in a very understandable manner, and was extremely honest. He had my laptop working again perfectly within just a few hours and it appears he even did a thorough cleaning of it to get it gleaming and shining to boot. MacSmiths is just so much faster and more efficient than anywhere else I've ever experienced and Paul deserves all the positive reviews! Would recommend to anyone, thanks again.

David J. S.

After taking my laptop to apple for an out of warranty repair.
That would have been more expense than a new laptop.They mis identified fluid damage and it took 7 days to get the laptop back.
Paul replaced the MLB for a reasonable price the same day I took it too him - he opened the machine in front of me a took time to point out the damage and discuss the repair.

Hannah J.

Was worried about spending money on repair and considering getting a new laptop - after bringing it to the MacSmiths my screen-not-working, second-hand, spray-painted, falling apart laptop came out looking like I just bought it from the Apple store. Truly exceeded my expectations.

Maik S.

Had my Macbook pro 2017 repaired here in 2021, Paul swapped the battery and did a general clean up as it tended to overheat (as I now know that most of the '17 pros do!). It still runs strong to this day and can take quite CPU heavy programmes without fail. Read some of the 0 star reviews here and had to laugh. Some people just don't want to be helped! Have recommended Paul to friends and fam, everyone has been happy with the speedy and reliable support. 🙂

Simon W.

It might sound cliche but you really can't get a better Mac repair shop if you tried.

The guy running it, Paul, is super friendly, helpful and communicative. He ran me through what was causing the issues with my Macbook Air and how long he thought it would take to fix it. I received a text within the hour saying the Macbook was ready for collection... he said it would take a day!

He also promised it wouldn't cost more than his initial estimation (which by the way was HALF what the Apple Store quoted) and even though he incurred additional costs he didn't charge me for it.

Incredible service, great cost and much quicker than anywhere else.

I mean come on, this place is awesome! 💻🚀🩺

Noah B.

Within a few hours my issue was diagnosed and fixed. Unbelievable service and quality from the MacSmiths. Reasonable pricing, especially considering the quick turnaround and professionalism.