The Phone Surgery - Liverpool

Okay, here’s a comprehensive overview of “The Phone Surgery,” crafted to be helpful and informative, suitable for someone considering their phone repair options:

Introduction to The Phone Surgery

For individuals in Liverpool seeking expert and reliable mobile phone repair services, The Phone Surgery presents a compelling solution. Located at 181 County Rd, Liverpool L4 5PB, this established business has garnered a strong reputation for its dedication to quality repairs and customer satisfaction. With a dedicated phone number – 01515301050 – and a user-friendly website at phonesurgeryliverpool.com, accessing their services is straightforward.

Specializations and Services

While specific specializations aren’t explicitly listed, The Phone Surgery demonstrates proficiency in a wide range of common mobile phone issues. Their core service focuses on the intricate process of phone repair – a ‘phone surgery’ as they term it – addressing problems ranging from charging difficulties to screen replacements and more complex component fixes. It appears they prioritize a swift turnaround, often resolving issues within 24 hours, as evidenced by customer experiences. They offer on-site services, streamlining the repair process for clients. Notably, they operate on a cash-only basis.

Accessibility and Practical Information

The Phone Surgery is committed to inclusivity, boasting a wheelchair-accessible entrance. This ensures that individuals with mobility limitations can access their professional services without difficulty. Customers have reported positive experiences regarding the efficiency and cost-effectiveness of the repairs. The company’s Google My Business profile indicates a significant number of reviews (216), reflecting a substantial customer base and a strong online presence.

Customer Feedback & Experience – A Glimpse

Early reviews suggest a strong focus on resolving issues quickly and affordably, often preventing the need for costly new phone purchases. One client’s testimonial highlights a situation where a faulty battery was replaced within a single day, saving them from the expense of a new device. The care taken to ensure the longevity of the repair is also valued by customers, with many taking the time to confirm the continued functionality of their phones after service. It’s clear that The Phone Surgery understands the frustration of a malfunctioning phone and strives to provide a hassle-free repair experience.

Contacting The Phone Surgery

To learn more about their services, explore their repair options, or schedule an appointment, we strongly recommend visiting their website at phonesurgeryliverpool.com. You can also directly contact them by phone at 01515301050. We believe The Phone Surgery offers a valuable service to the Liverpool community and a reliable solution for mobile phone repair needs.

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👍 Reviews of The Phone Surgery

John W.

5/5

I went to the Phone Surgery a couple of months ago as my phone would not charge. They had my phone working with the replacement part fitted by the next day at not much cost. This service saved me from the expense of having to buy a new phone along with the messing around that involves. I have waited a while before I reviewed the shop, making sure that my repair is lasting. So thanks for a job well done and the messing around you have saved me from.

Kate Y.

5/5

Absolute legends. Rang to enquire about a Samsung A54 screen replacement. Phil rang me straight back when he said he would and then when I said I'd be booking my phone in he rang the following day to let me know not to come in as the screen wouldn't be in stock until late. This meant I avoided a wasted journey. Instead, my wife took the phone in today and stayed in the area to wait for it to be mended - Phil kept in touch with her throughout the process as it took longer than expected. Absolutely first class customer service! Phone is perfect and was cheaper than everywhere else I'd looked. Highly recommend Phil - fantastic service and excellent value for money! Couldn't be more chuffed!

Joanne H.

5/5

Best repair shop ever! Guy was an absolute legend...lovely, friendly, honest and quick/efficient with the repair. Price was incredibly reasonable and fair compared to what I have encountered before. He also has the painting from Goodfellas (painted in real-life by Nicholas Pileggi's Mum) on the wall Wasn't patronising or sexist but on a level and chatty when I recognised it but couldn't immediately recall where from - which is a massive plus and a real talking point in my book. I only just moved to Liverpool, and never stopped being thrilled by decent businesses not ripping you off and having a lovely fun, chatty experience thrown into the mix. This small business is a prime example. I looked at the 1* reviews on here and they are 100% in contrast to my experience and not being honest in my opinion. This place is a fun, efficient absolute bargain! Make the journey to go here instead of town and support this business. Especially female customers who want treating with respect and don't wanna get ripped off. Keep up the good work lad! x

Colin L.

5/5

I took my badly damaged S23 to the phone surgery,Phil had the frame and screen repaired by 16 00 the same day. Great service from a man who knows what he is doing.At a cost far cheaper than I thought it would be.

Craig M.

5/5

Went in today to get my daughters phone repaired. Screen and replacement battery. Bloke that served me was brilliant. Very professional British bloke and done the lot in less than half hour for half the price of the phone shops in town. 10/10

Tony C.

5/5

Went to get my phone repaired from this shop done in half hour would recommend all day long absolute gentleman nothing any trouble for him thanks very much 👍

Scott P.

5/5

Had my badly damaged s23 ultra fixed today. Brilliant job, brilliant service.

Paul O.

5/5

Our daughter’s iPhone was damaged by water ingress after a wet night in the City. Having researched a local repairer we came across Phil and the service we received from him was simply exceptional. We live in N.Ireland so having a distressed University Student in Liverpool was difficult to say the least! His communication, helpfulness and desire to fix the issue was first class. We can’t recommend you enough. Thank you!
Kind regards
Paul & Amanda (and of course Keely!)