Vodafone - Ashton-under-Lyne

Address: Unit 5, Vodafone, The Arcades Shopping Centre, Warrington St, Ladysmith Centre, Ashton-under-Lyne OL6 7JD, United Kingdom.
Phone: 3333040191.
Website: vodafone.co.uk
Specialties: Cell phone store, Business to business service, Cell phone accessory store, Electronic parts supplier, Internet service provider, Mobile phone repair shop, Telecommunications service provider, Telephone company.
Other points of interest: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Repair services, LGBTQ+ friendly, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 95 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Vodafone

☎️3333040191

⏰ Open Hours of Vodafone

Monday: 9 AM–5:30 PM
Tuesday: 9 AM–5:30 PM
Wednesday: 9 AM–5:30 PM
Thursday: 9 AM–5:30 PM
Friday: 9 AM–5:30 PM
Saturday: 9 AM–5:30 PM
Sunday: 10 AM–4 PM

Vodafone is a prominent telecommunications company located at Unit 5, Vodafone, The Arcades Shopping Centre, Warrington St, Ladysmith Centre, Ashton-under-Lyne OL6 7JD, United Kingdom. Their phone number is 3333040191 and their website can be found at vodafone.co.uk.

The company specializes in a wide range of services, including cell phone store, business to business service, cell phone accessory store, electronic parts supplier, internet service provider, mobile phone repair shop, telecommunications service provider, and telephone company. They also provide delivery and in-store pick-up options, in addition to in-store shopping. Furthermore, customers can access wheelchair-accessible car parks and entrances, and enjoy repair services, among other amenities. The store is also known to be LGBTQ+ friendly, making it an inclusive environment for all customers. Quick visits are possible, and they accept various payment methods such as credit cards, debit cards, and NFC mobile payments.

On Google My Business, Vodafone has received a total of 95 reviews. Their average rating is 3.9 out of 5 stars, indicating a generally positive reception from customers.

👍 Reviews of Vodafone

H.L C.

5/5

We went into the store to upgrade our phones. We have 4 in the family.
We have been with Vodafone for years and honestly, the Ashton store made it so so easy.
For one of the lines, there was a problem and the team went above and beyond to sort it out for us. Even after we got the phone, we had trouble transferring things over, they helped us.
Nothing was too much of a problem and it is such a busy store...they greeted everyone in the store with a smile , helped them in what they needed etc all while trying to help us.
Nobody seemed to have to wait to be seen even though it's so busy.
I would defo recommend this store. Great job staff.

nathan D.

1/5

Awful! Don't even bother visiting. It needs shutting down. No staff, no customer service.Wasted my Saturday afternoon driving 45 mins there, 45mins back as it is the closest one to me, paid for parking and walked to the shop. All I wanted to do is return my old broadband dongle which vodafone told me to do since upgrading my broadband with them or they would charge me £40 if not done within 30days.no option to post this which I think is terrible but that's another story. When arrived the guy on the front deskbwith glasses on said if I take a seat they would be with me 10-20mins. They literally left me sat in a corner of the shop for nearly two hours. An Asian guy to be fair was seeing to a customer and was doing his job. The white guy with glasses on was sat chatting about park life festival and oasis gigs he's been to to another customer instead of delivering customer service. Coming up to 2 hours of waiting and could clearly see he was just chatting rubbish the full time I was in there I asked him can I leave the dongle with him as my parking ticket was running out. He said he can't as I have to be there with some IMEI number. I gave him this and then he started saying the system was down and I should go back another day when they're less busy!!!? Absolutely awful. I work in customer service for British gas and there is no way this is an acceptable way to treat customers. He then told me to ring 191 when I was leaving. Don't worry pal I will be doing......and complaining about you and your awful service!!!

Lindsay M.

5/5

Absolutely fantastic service, lovely guys, helped me so much, thankyou Vik😊

Matthew I.

5/5

Really nice staff in the ashton branch, I can't thank them enough for sorting my wife out a new phone which she needed urgently, they couldn't swap over her number immediately but had clever ways around that problem, my boy has medical conditions that means she needs to be contactable always.

The staff stayed later than their 5:30 finish to ensure my wife got a phone and didn't grimace or rush to close up, we truly felt like big spenders or even royalty!

I can't think of the last time we received such fantastic service, a really great team at this branch in every way, it was a really refreshing experience.

Mo R.

1/5

Really disappointed, the wife and I went in for her to get a phone, I thought while I was there I decided to go for the pixel 8 pro as my contract was due to finish. I was told it would be two weeks which was ok as my contract was due to expire around the time. 3 and half weeks later still no phone just kept text messages saying they will update me in ten days to let me know what's going on

Long and short of it, never got the phone, they failed to provide and still havnt received my refund of upfront cost.

Liz K.

5/5

My experiance with Ashton under lyne shop team was very very polite and aproachable
Always willing to help
Vik most of all
His after care servis is 100 % and is outstanding in every way
I gave recomended him to all my

friendz

Wendy C.

1/5

My 88 year old disabled father went not once but twice to this store to change his plan and was treated terribly. I phoned Vodafone from Australia to change his plan , someone very helpful called my dad and changed his plan within 30 minutes. Staff at this store are useless rude and need better training.

Bol P.

1/5

James a staff member from the Vodafone shop very unfriendly no smile no nice dealing very dry and spot behaviour with me for any unknown reason.

I tried my best to keep the conversation friendly but James never responded back nicely so my experience wasn't very good visiting this place on behalf of Vodafone at all.